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Refund policy

Short human-readable version:

Last updated: May 01, 2021

We want to provide you a simple and easy to understand summarized version of our Full “Return and Refund Policy”:

  • We offer customer-friendly cancelation and refund rights.
    • However, we reserve the right to restrict your account from entering further business relationships with us if we notice any abuse of our friendliness. We decide these cases at Our sole discretion.
  • You can cancel subscriptions at any moment.
  • Price changes in subscriptions must be actively agreed from you.
    • Otherwise, the subscription will automatically stop.
  • We encourage you to open a refund request if you are unhappy with one of your paid goods. We will try to help both the consumer and the content creator to find an acceptable compromise.
  • Please report the content or content creator if the product trailer or description is strongly misleading from the actual purchase.
  • For purchases made on a 3rd party website, please refer to the refund policy on the website.

To get in contact with us visit: https://www.watchfighters.com/Support

If the summary above conflicts with the full "Return and Refund Policy" below, the full "Return and Refund Policy" below will be used. In such a case we will correct the summary as soon as possible once we got notified of Our error.

Return and Refund Policy

Last updated: May 01, 2021

Thank you for shopping at WatchFighters.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to WatchFighters, accessible from https://www.watchfighters.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Content Creator refers to the owner of the channel and his information on his personal ‘About’ subpage usually under: https://www.watchfighters.com/channels/CHANNELNAME/about

Your Order Cancellation Rights

Digital goods are delivered instantly after we received your payment. Using Credit Card or other instant payment methods your ordered content gets usually unlocked within seconds. Wire transfer or other payment methods can take a few days. Your ordered content will be unlocked once we received your payment. Depending on the chosen payment method this is a automated process.

To cancel your order, you can stop the payment process at any time.

Once the payment is completed successfully, please refer to our returns policy further below.

If the payment is started but still pending (as it is the case with wire transfer, which can take a few days), please contact us to cancel your order. We will then cancel your order and refund you. Transaction fees and currency conversion fees will be deducted from your refund. Due to time zone differences it is important that you contact us as soon as possible (at least 24h before the payment got credited to us).

We must receive and acknowledge your cancellation request before the money is credited to us, which would unlock the digital content for you automatically. Once the content got unlocked, please refer to our returns policy further below.

You can inform us of your decision by:

Conditions for Returns

Unless otherwise specified on the product page, all goods are exclusively provided in digital format.

Digital content – Single payments:

You will not have any right to a refund on an Order of the following Goods:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.

If the content creator changes the price of content You bought, this will not affect your access, and it will not grant you any right for refunds or returns.

Digital content – Subscriptions:

  • You can cancel your subscription at any time.
  • You keep access to the subscribed content until your subscription expires.

If the content creator changes his subscription model, you will be notified about the new price, and you must actively agree to the new pricing model chosen by the content creator. In case the change is such that the price goes down, we will automatically approve the change for you. Otherwise, your subscription will be automatically canceled.

Returning Goods

In case we accept your refund, the access to ordered digital content will be revoked. Unless otherwise agreed, you have no further action to execute.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: